Delete your 4D Arrow account
4D Arrow, by FRACTALON LIMITED.
You can delete your 4D Arrow account and its data yourself, at any time.
In the app or on the web
- Open 4D Arrow on your phone, or go to arrow.fractalon.net.
- Open Ranks and make sure you are signed in to the account you want to delete.
- Tap Delete account and confirm.
The deletion happens straight away.
By email
If you can't sign in, email support@fractalon.net from the address on the account, with the subject "Delete my 4D Arrow account". We delete it within 30 days and reply to confirm.
What is deleted
- Your account: email address, password and sign-in details.
- Your player name and your place on the ranking table.
- Your saved game on our server.
- Reports made about your player name.
What is kept
- Backups: deleted data leaves our nightly backups within 30 days.
- Anonymous play counts, which never contained your account or device.
- Google Play keeps its own record of your purchases under Google's privacy policy, and the App Store keeps its own record under Apple's privacy policy.
Progress kept on your phone stays there until you uninstall the app or clear its data.